Please contact WEF Customer Service at  1-800-666-0206 (US, Canada and Mexico) +1-571-830-1545 or +44 120-679-6351 (Globally)

Yes. The Global Center serves as the hub for international business activities at WEFTEC, including trade delegation registration and support services for WEFTEC international attendees. Visit the Global Opportunities for more information.

WEFTEC 2019 
92nd Annual Technical Exhibition & Conference
Conference: September 21 – 25, 2019
Exhibition: September 23 - 25, 2019
McCormick Place
Chicago, Illinois USA

Children under the age of 18 entering the exhibit hall during the show hours must be accompanied by a parent or guardian at all times.  Their parent or guardian assumes all risks and responsibility for the safety of the children.  Children are not allowed in the hall during move-in or move-out.

  • Open General Session: October 1
  • Workshops: September 29 – 30
  • Technical Sessions: October 1 - 3
  • Exhibition: October 1 - 3
  • Operations Challenge: October 2

Conference: September 29 - October 3, 2018
Exhibition: October 1 - 3, 2018

Core Hours: 8:30 am - 5:00 pm daily

New Orleans Morial Convention Center
900 Convention Center Blvd.
New Orleans, Louisiana USA


Online registration will remain open until the last day of the conference. Please see the Registration page for more details on other registration methods.

If you would like to request an invitation letter from the Water Environment Federation for your visa application, you must first register for the WEFTEC 2018 conference. Once you have registered online, you may request your invitation letter at the end of your registration session or you may submit a written request to

We strongly encourage you to make your request before August 31, 2018.

IMPORTANT:  Travel Regulation for International Visitors to the United States.  All travelers entering the United States (by air or sea) under the visa waiver program are required to hold a valid ESTA travel authorization. For more information, and to apply for a travel authorization, visit:

No.  Substitutions are welcomed without penalty. Written substitution must be submitted by the original registrant by August 31, 2018 in order to be processed before WEFTEC 2018.  Substitutions needed after August 31 must be done onsite. Partial substitutions are not allowed.  Registrants must transfer their entire registration to a new person, not just a portion.

WEF accepts the following forms of payment:

  • WEF can accept VISA, MasterCard, and American Express credit cards payments
  • WEF can accept company, personal and travelers checks payable in US dollars, to the Water Environment Federation
  • Cash is accepted onsite only.
  • Purchase Order/Wire Transfer:  WEF charges a $25 non-refundable application fee per registrant to process a purchase order or wire transfer. (Not accepted onsite.) A Purchase Order is not a form of payment for your registration.  Payment must be submitted upon receipt of invoice.

Self-registration is available onsite for Exhibition Only conference registrants.  Using a laptop station, registrants will enter all of their information and print their badge before entering the show floor. Exhibition Only Self-Registration will be located at the Convention Center.

Cancellations must be submitted in writing by mail or by fax no later than August 31, 2018. If approved, refunds will be issued, less a 25 percent administrative fee. No refunds are issued after August 31.

For Onsite Registration Hours and Locations please click here: Registration Hours coming soon!

To defray costs associated with the rising volume of badge replacements, WEF has instituted a badge replacement cost of $25. Replacement tickets (facility tours and ticketed events), once issued, will not be replaced if lost or stolen. A new ticket would need to be purchased.

Just like an airline e-ticket, registrants can scan the confirmation barcode right from their smartphone or simply print and bring the confirmation with them to any Badge Pickup counters onsite. In some cases you will need to enable images so that the barcode will display. Once the barcode is scanned the registrant’s badge is produced instantly. A lanyard and conference materials will be issued onsite. Photo ID (driver’s license, passport or government issued photo ID) may be required. Express Badge Pickup locations and hours will be announced at a later date.  

All WEFTEC registrants will receive a bar code confirmation immediately after registering online or by phone, and up to three (3) weeks of registering by fax or mail.  A follow-up Badge Confirmation will be issued 10 to 14 days prior to WEFTEC.

No. In support of sustainability and promoting environmentally friendly alternatives, name badges and tickets are not mailed in advance.  All pre-registrants will use Badge Pick-up onsite.

Exhibitor information is located in the Exhibitor section of the website.  For new Booth Space, please contact Sacha Carey at 703-684-2434.

To see what the standard WEFTEC booth package includes, please visit How to Exhibit.

Booth furnishings (carpet, tables, chairs, trashcans) and electricity/utility connections are not included in the standard booth package.

Exhibitor Registration opens June 5, 2018.

The Exhibitor Service Manual is online in the Exhibit section, and is typically posted in April.

Please call  703-684-2443, email:, or fax questions to 703-535-5261.

WEFTEC 2018 housing will open at 9:00 a.m. EST on April 17, 2018.  Please visit the Lodging and Travel page for more details.

Yes.  Complimentary shuttle bus service is offered to all WEFTEC registrants and will be available between most official WEFTEC hotels and McCormick Place. For more detailed information, please visit the  Lodging and Travel page.

The Hilton Riverside New Orleans is the conference headquarter hotel. Please visit the Lodging and Travel page for more details.

Convention Management Resources, Inc. (CMR) has managed WEFTEC hotel reservations on behalf of the Water Environment Federation (WEF) for over 15 years. Reservations at the negotiated WEFTEC rates can only be made through CMR. WEF does not authorize or endorse any other housing service or independent broker. Your primary WEFTEC Housing contact is CMR. WEF can assist with general inquiries.

Contact CMR

  • By Email:
  • By Telephone: 1-888-301-4933 (toll-free; U.S. & Canada) or 1-415-979-2298 (globally)

CMR and WEF are routinely notified about other agencies that solicit business from WEFTEC exhibitors and affiliates. Reservations made through other agencies are not guaranteed by CMR or WEF, and could result in inflated room rates; additional service charges; placement in a hotel outside of the official block that is not serviced by the WEFTEC shuttle; unconfirmed/lost reservations upon arrival at the hotel; and/or lost deposits or pre-payments. Neither WEF nor CMR can assist you with reservation problems if you book through another agency.

The following companies are NOT affiliated with CMR, WEF, or WEFTEC:

  • Book My Rooms, LLC 
  • Exhibition Housing Management
  • Expo Housing Services, LLC (EHS)
  • Global Housing Services
  • National Travel Associates (NTA)
  • Room Connections, Inc.
  • Show Coordinators, Inc.
  • Skyline  Housing
  • TradeShow Housing

These companies have approached WEFTEC exhibitors and affiliates in the past, and there are others like them. Any housing service or travel bureau that directly solicits your business should be considered suspect because WEF has not shared our exhibitors’ or affiliates’ information with any such agency; therefore, show management has not provided a means for such companies to initiate contact with you.

Advertising information is available on the web site. Visit the Advertising with WEF page for more information. 

Sponsorship information is available on the web site. Visit the Sponsorship Opportunities page for more information; call Exhibitions Group at 703-684-2443 ; email:

 Please contact Steve Harrison at  703-684-2400,  Ext. 7715, or email or click here for more information.

Please contact Megan Livak at  703-684-2400 Ext. 7220  or email or click here for more information.

Please contact Travis Loop at 703-684-2465 or email or visit the For the Media page.