Please contact WEF Customer Service at  1-800-666-0206 (US, Canada and Mexico) +1-571-830-1545 or +44 120-679-6351 (Globally)

Yes. The Global Center serves as the hub for international business activities at WEFTEC, including trade delegation registration and support services for WEFTEC international attendees. Visit the Global Opportunities for more information.

WEFTEC 2021 
94th Annual Technical Exhibition & Conference
Conference: October 16 – 20, 2020
Exhibition: October 18 - 20, 2020
McCormack Place
2301 S. King Drive
Chicago, Ilinois 60616 USA

Children under the age of 18 entering the exhibit hall during the show hours must be accompanied by a parent or guardian at all times.  Their parent or guardian assumes all risks and responsibility for the safety of the children.  Children are not allowed in the hall during move-in or move-out.


  • Workshops: Sat. October 3 & Sun. October 4
  • Operations Challenge: Sun. October 4 – Tues. October 6
  • Opening General Session: Mon. October 5
  • Exhibition: Mon. October 5 – Wed. October 7
  • Technical Sessions: Mon. October 5 – Wed. October 7

Conference: October 3 - 7, 2020
Exhibition: October 5 - 7, 2020

Core Hours: 8:30 am - 5:00 pm daily

New Orleans Morial Convention Center
900 Convention Center Blvd 
New Orleans, LA 70130 USA



Online registration will remain open until the last day of the conference. Please see the Registration page for more details on other registration methods.

If you would like to request an invitation letter from the Water Environment Federation for your visa application, you must first register for the WEFTEC conference. Once you have registered online, you may request your invitation letter at the end of your registration session or you may submit a written request to

We strongly encourage you to make your request before August 31, 2020.

IMPORTANT:  Travel Regulation for International Visitors to the United States.  All travelers entering the United States (by air or sea) under the visa waiver program are required to hold a valid ESTA travel authorization. For more information, and to apply for a travel authorization, visit:

No. A transfer of your full registration to another individual is permitted prior to the conference by submitting written request to by August 31, 2020.  Substitutions needed after August 31 must be done onsite. 

Onsite transfers must be accompanied by proof of the original confirmation letter. The individual submitting the transfer request is responsible for all financial obligations (any balance due or difference between member and non-member rates) associated with that substitution. Funds from this program cannot be transferred to another program. Registrants must transfer their entire registration to a new person, not just a portion. Badge sharing and splitting are strictly prohibited.

Please note: Once the substitution is complete, you will not be able to cancel for a refund.


WEF accepts the following forms of payment:

  • Credit cards: VISA, MasterCard and American Express
    • Full payment is due at the time of registration
    • Registrants will receive an immediate email confirmation/receipt, after they register online
  • Check Payments: Company or personal checks made payable, in US dollars, to the Water Environment Federation. WEF charges a $25 non-refundable application fee per registrant to process check payments. Individuals that select the check option are not considered confirmed registrants until full payment is received and processed.
    • Best Rate Check Payment Deadline: Check payment for Individuals that register during the Best Rate period, must submit their check by July 12, 2019. If payment is not received by July 12, individuals will be charged the higher rate (Standard Rate).
    • Standard Rate Check Payment Deadline: Check payment for Individuals that register during the Standard Rate period, must submit their check by August 30, 2019. If payment is not received by the postmarked date of August 30, individuals must pay onsite at McCormick Place.

When paying with a check, attendees must first complete the online registration indicating that they are paying with a check. Once complete, attendees must print the online registration invoice, attach payment, and mail to the following address:

c/o Experient
5202 President's Court, Ste. 310
Frederick, MD 21703

  • Wire Transfers: WEF charges a $25 non-refundable application fee per registrant to process a wire transfer. Please include the registrant name(s), company and WEFTEC registration ID number. (Wire Transfers are not accepted onsite.) 

Please contact  for wire transfer bank information.

  • Cash payments are accepted onsite only.

  • WEF’s Federal Tax ID #: 53-0225129


Self-registration is available onsite for Exhibition Only conference registrants.  Using a laptop station, registrants will enter all of their information and print their badge before entering the show floor. Exhibition Only Self-Registration will be located at the Convention Center.

All conference registration cancellations and refund requests must be made in writing to by August 31, 2020; telephone requests WILL NOT be honored. A refund of all fees, minus a 25% service fee, will be given for cancellations received by that date. Cancellations received after August 31, and registrants who fail to attend the conference are liable for the full registration fees. 

For Onsite Registration Hours and Locations please click here: Registration Hours coming soon!

To defray costs associated with the rising volume of badge replacements, WEF has instituted a badge replacement cost of $25. Replacement tickets (facility tours and ticketed events), once issued, will not be replaced if lost or stolen. A new ticket would need to be purchased.

Just like an airline e-ticket, registrants can scan the confirmation barcode right from their smartphone or simply print and bring the confirmation with them to any Badge Pickup counters onsite. In some cases you will need to enable images so that the barcode will display. Once the barcode is scanned the registrant’s badge is produced instantly. A lanyard and conference materials will be issued onsite. Photo ID (driver’s license, passport or government issued photo ID) may be required. Express Badge Pickup locations and hours will be announced at a later date.  

If you register online with a credit card, you will immediately receive an electronic confirmation of your registration from Experient-inc. Individuals that select the check option will receive a confirmation when the check payment is received and processed.

If you mailed a check payment and have not received a confirmation within 10 business days, please contact WEFTEC Customer Service at

No. In support of sustainability and promoting environmentally friendly alternatives, name badges and tickets are not mailed in advance.  All pre-registrants will use Badge Pick-up onsite.

Exhibitor information is located in the Exhibitor section of the website.  For new Booth Space, please contact Kate Hawley at 703-684-2423.

To see what the standard WEFTEC booth package includes, please visit How to Exhibit.

Booth furnishings (carpet, tables, chairs, trashcans) and electricity/utility connections are not included in the standard booth package.

Exhibitor Registration opens June 2, 2020.

The Exhibitor Service Manual is online in the Exhibition section of the website in the Exhibitor Service Center.

Please call  703-684-2443, email:, or fax questions to 703-535-5261.

WEFTEC 2020 housing will open at 9:00 a.m. EST on May 5, 2020.  Please visit the Lodging and Travel page for more details.

Yes.  Complimentary shuttle bus service is offered to all WEFTEC registrants and will be available between most official WEFTEC hotels and McCormick Place. For more detailed information, please visit the  Lodging and Travel page.

Hilton Chicago is the conference headquarter hotel. Please visit the Lodging and Travel page for more details.

Convention Management Resources, Inc. (CMR) has managed WEFTEC hotel reservations on behalf of the Water Environment Federation (WEF) for over 15 years. Reservations at the negotiated WEFTEC rates can only be made through CMR. WEF does not authorize or endorse any other housing service or independent broker. Your primary WEFTEC Housing contact is CMR. WEF can assist with general inquiries.

Contact CMR

  • By Email:
  • By Telephone: 1-888-301-4933 (toll-free; U.S. & Canada) or 1-415-979-2298 (globally)

CMR and WEF are routinely notified about other agencies that solicit business from WEFTEC exhibitors and affiliates. Reservations made through other agencies are not guaranteed by CMR or WEF, and could result in inflated room rates; additional service charges; placement in a hotel outside of the official block that is not serviced by the WEFTEC shuttle; unconfirmed/lost reservations upon arrival at the hotel; and/or lost deposits or pre-payments. Neither WEF nor CMR can assist you with reservation problems if you book through another agency.

The following companies are NOT affiliated with CMR, WEF, or WEFTEC:

  • Book My Rooms, LLC
  • Exhibition Housing Management
  • Expo Housing Services, LLC (EHS)
  • Global Housing Services
  • National Travel Associates (NTA)
  • Room Connections, Inc.
  • Show Coordinators, Inc.
  • Skyline Housing
  • TradeShow Housing

These companies have approached WEFTEC exhibitors and affiliates in the past, and there are others like them. Any housing service or travel bureau that directly solicits your business should be considered suspect because WEF has not shared our exhibitors’ or affiliates’ information with any such agency; therefore, show management has not provided a means for such companies to initiate contact with you.

Advertising information is available on the web site. Visit the Advertising with WEF page for more information. 

Sponsorship information is available on the web site. Visit the Sponsorship Opportunities page for more information; call Exhibitions Group at  703-684-2443 ; email:; or fax: 703-684-2475.

 Please contact Steve Harrison at  703-684-2400,  Ext. 7715, or email or click here for more information.

Please contact Megan Livak at  703-684-2400 Ext. 7220  or email or click here for more information.

Please contact Travis Loop at 703-684-2465 or email or visit the For the Media page.