The Water Environment Federation is committed to the safety and well-being of its conference attendees, exhibitors and guests. The information on this webpage is intended to provide general guidance on how best to prepare and respond to an emergency. This webpage will also be used to relay information to WEFTEC registrants and family members in the event of an emergency or natural disaster that severely affects WEFTEC.

Safety and Security
WEF works hard to provide a comfortable and safe environment for WEFTEC, including contracting with a private security firm and off-duty police officers. Your help also is needed to provide a safe and secure meeting environment. WEF recommends that you follow these safety guidelines:

  1. Share your plans. Advise a family member or friend of your travel plans, including the dates you will be gone, how you will travel to the meeting, and where you are staying;
  2. Protect your identity. Wear your name badge only inside the meeting and convention facility; remove and secure your name badge when going to and from the meeting; when disposing of your name badge, scratch out or destroy your name and the QR code to protect your personal information;
  3. Plan for an emergency. Be aware of your surroundings. Know where the nearest exists are located. Use the buddy system. Exchange contact information with another meeting attendee. In the event of an emergency, agree where you will meet up. Call for help if your buddy doesn’t meet up at the agreed location within a reasonable amount of time.
  4. See something, say something. If you see something that raises a safety or security concern, please say something. Call Convention Center Security at extension “3040” from the closest house phone or (504) 582-3040 from your mobile phone.

Be Familiar with Your Surroundings

It is everyone’s responsibility to be familiar with their surroundings. When entering a meeting room, hotel room, or public space, take account of what is around you:

  • Locate the nearest bathroom, main exit, and fire/emergency exit.
  • Determine where the closest house phone is to your location.
  • Examine the evacuation plan posted on the back of the hotel room doors and the instructions listed in the hotel directory.
  • Count the doors between your room and the nearest fire exit and remember how many there are. This may be an enormous help in a smoke-filled hallway.
  • Choose a consistent place to keep your hotel room key at all times.

Reporting an Emergency

“If You See Something, Say SomethingTM” is a national campaign that raises public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity and other emergencies to state and local law enforcement.

Your Conference Experience

WEF respects and takes the broadest view of human diversity and inclusion, and is committed to providing a professional, safe, and welcoming environment at its events for all water professionals and their guests.  WEF expects all sponsors, speakers, attendees, media, exhibitors and other participants to uphold our commitment to diversity and inclusion by helping us provide a positive conference environment for everyone.

Download WEF's official policies to learn more:

Non-Discrimination and Harassment

Diversity and Inclusivity

Report an Emergency

New Orleans Morial Convention Center

RED Emergency Phones are conveniently located throughout the facility – pick up the handset and wait for a response. If you cannot locate a RED Emergency Phone, call the Public Safety Dispatcher from your mobile phone at 504-582-3040.

• Never call 911
• Stay calm
• Give your name, location and specifics of the emergency (fire, medical, etc.)


Hilton Riverside

Dial 55 from a phone inside of a meeting or guest room to reach the security team. Hotel security will respond appropriately based on the information given to them by the caller, dispatching EMS if necessary.


All Other Hotels

Guests at other WEFTEC hotels should familiarize themselves with their hotel’s emergency procedures.



If an evacuation order is issued, or if it is necessary to evacuate due to an emergency, follow the instructions of Public Safety and Security/Emergency Personnel and:


  • Take only keys, wallets and essential belongings with you.
  • Leave the building immediately.
  • Do not investigate the source of the emergency.
  • Walk; don’t run, to the nearest exit.
  • Use stairs, not elevators.
  • Assist people with special needs.
  • Proceed directly to the designated gathering location.
  • If possible wear weather appropriate clothing.
  • Do not attempt to re-enter the facility until the “All-Clear” is given.
  • Once the “All Clear” is received, follow the directions for re-entering the facility.

Fire Or Smoke

If you see smoke or flames


  • Contain the fire by closing all doors as you leave.
  • Activate the nearest Fire Alarm pull station (Pull stations are located near all building exits).
  • Report the fire to Public Safety and Security personnel.
  • Evacuate or extinguish (In most cases, it is best to Evacuate).

 Use a Fire Extinguisher only if:

  • You have been trained.
  • You have your back to an unobstructed exit.
  • You have a fully charged and proper type of unit for the fire you are fighting.
  • The fire is contained, and you have reported the fire by Fire Alarm or calling public safety.
  • Everyone else has left the area.
  • There is little smoke or flames.

 Never fight a fire if:

  • You lack a safe way to escape should your efforts fail.
  • It has left its source of origin.
  • You are unsure of the type of extinguisher you need or have.


Suspicious Packages

If you have any reason to believe that a letter or parcel is suspicious, DO NOT take a chance or worry about embarrassment.

  • Notify Public Safety and Security personnel
  • DO NOT touch the package or object.
  • DO NOT tamper with the package or object.
  • DO NOT attempt to move the package or object.
  • DO NOT open the package or object.
  • DO NOT put the package or object in water or an enclosed space, such as a drawer or box.
  • Evacuate the immediate area.

Hospitals and Urgent Care Facilities


Tulane Medical Center | 1415 Tulane Avenue | Telephone: 504-988-5263

University Medical Center | 2000 Canal Street | Telephone: 504-702-3000


Urgent Care Facilities

Concentra Urgent Care | 318 Baronne Street | Telephone: 504-561-1051

Ochsner Urgent Care – French Quarter | 201 Decatur Street | Telephone: 504-609-3833

Ochsner Urgent Care - Warehouse District | 900 Magazine Street | Telephone: 504-552-2433


CVS Pharmacy | 800 Canal Street | Telephone504-528-7099

CVS Pharmacy | 620 Decatur Street | Telephone: 504-523-9424

Walgreens | 900 Canal Street | Telephone: 504-568-1271

Walgreens | 134 Royal Street | Telephone: 504-525-2180

Useful Links

Travel Safety Tips

New Orleans Safety Tips from Locals